How our restaurant reservation system works.
How we get Avenista from screen to table.
Step One
Once you decide to go ahead with Avenista® we’ll need to learn more about your configuration. This is done online or through a quick phone call with a member of our configuration team. We can then take all the information needed to get you up and running. It won’t take long and you’ll be operational in no time at all.
Step Two
After we have taken your configuration, our team will get to work on building your bespoke restaurant system. We customise your model exactly to the specifics of your restaurant, ensuring that no two reservation systems are alike and your version of Avenista® supports your needs.
Step Three
Once your model is complete our team will get in contact to schedule a convenient date and time to install everything for you. We also provide training on how to use and get the most from Avenista®. Typically, your training will start shortly after the install, lasting around 2 hours.
“Converting to Avenista was the smoothest implementation we’ve ever done. The Avenista team are very knowledgable and were able to meet all our requirements.”
— Ben Dale (Manager of Strategic Executions - Crystal Cruises LLC)
More than just another table reservation system.
We believe Avenista® and its many unique features make it more than just another restaurant system. Our team is passionate about the food service industry, and our many years’ of experience and acquired knowledge has been built into a system designed to help your business grow not just for you, but with you. We know that success isn’t just reliant on increasing revenue, but also having an organised operating structure that sustains your business through thick and thin. This is exactly what Avenista® can do for you.
Booking Control.
Quickly and easily change and set limits and move tables to tailor each session to achieve the maximum yield.
Custom Layouts.
Create variation plans to alter the layout of your restaurant for different circumstances, whether it’s Valentine’s Day or for Christmas dinner.
Social Media Bookings.
Take reservation directly from your social media pages and report off which channel your bookings are coming from to help you create effective social media booking campaigns.
Online Bookings.
Take table bookings from any site, at any time. With multiple different booking widgets for different channels you can report where reservations are coming from as well as customising your settings for each individual link.
Manage Turnarounds.
Alter turnaround templates for different sessions of the week or even different times of the day. The system is customisable to help you achieve the most efficient operation possible.
Fast 2-Click Walk-ins.
We’ve streamlined our walk-in feature to reduce the amount of clicks and time it takes to seat a walk-in diner. In just two clicks of a button you can seat your customer, enabling fast and accurate table placement.
Online Waitlisting.
Allow customers to add themselves to your waitlist when the restaurant is extremely busy. This ensures you never have to turn away customers and can fill no-show reservations.
Enhance Customer Service.
Record diner preferences such as favourite wines, desserts or even their favourite table. When you return, this information can to be brought to your attention, making their experience even better.
Automatic Feedback Requests.
We’ve streamlined our walk-in feature to reduce the amount of clicks and time it takes to seat a walk-in diner. In just two clicks of a button you can seat your customer, enabling fast and accurate table placement.
