How does the software help me get an extra 15%?
Sell More
Do
you feel that your sales staff aren't selling your restaurant enough? This
could be because it's too difficult for them to make confirmed reservations for
people. It might seem obvious, but when a sales person has phoned through to
the restaurant for the 5th time and still no one answers they give up, and
potential sales are lost.
Over a period of time, sales people just stop calling the restaurant at all and
instead they write all of their reservations down on a piece of paper and hand
them to the restaurant at the end of the day, only to risk having the
restaurant reject the bookings because they are already full. It's hardly
surprising with all of this that a negative sales culture gets set in place.
For hotels, capturing dinner reservations for residents at the same time as
they make their room reservation is another key way in which restaurants can
increase the number of covers served. Sales people can take the accommodation
booking and then immediately offer to make Table Reservations for the guest
during their stay, gently and persuasively increasing sales for you, because a
guest who knows he already has a table reservation in the hotel is much less
likely to decide to 'eat-out' when he arrives.
Avenista automatically offers alternative dining times or waitlisting when the
diner's preferred time is not available which helps to convert more prospects
into covers.
With Avenista you can forecast quiet sessions and use historic information to
analyse your diners' activities and design promotional campaigns to appeal to
them individually.
Use reports to indicate the volume of sales taken on any particular day.
Accurate Availability Management Means More Sales
Because all users share the same diary, reservations are instantly available to
other users and the number of covers available to sell is always accurate.
The optional integration with Fidelio Front Office and Fidelio Sales and
Catering help you to track guests and ensure that availability is reserved for
residents on Dinner Inclusive packages. Table reservations linked to
conferences and bedrooms that get cancelled are automatically removed, which
ensures that you never hold space in the restaurant unnecessarily.
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